Select Save to Camera Roll and choose Always from the options. If the problem persists after trying all of the solutions above, try resetting your device's network settings, especially if you're having trouble using Wi-Fi or cellular data. Keep in mind, specific steps for different Android devices will vary.
Related: Forgot Your Android Passcode? Ways to Get Back In. Enter your iPhone's passcode and click Reset Network Settings on the prompt to proceed. NB: Resetting your device's network settings will delete all previously-saved Wi-Fi networks and cellular data configurations. By progressing through the troubleshooting guide above you should have fixed the issue and be able to download media files from WhatsApp once again.
However, nothing in life is guaranteed. If none of the above steps work, try deleting WhatsApp from your device and then reinstalling it from scratch. This nuclear option should fix the problem when all else fails. Just remember to back up your messages before uninstalling WhatsApp so you don't lose important conversations and files.
Hopefully, with the help of this guide, you can now download media from WhatsApp without any trouble. Think WhatsApp's message encryption makes it secure? Here are several ways your WhatsApp can be hacked.
Sodiq has written thousands of tutorials, guides, and explainers over the past 3 years to help people solve problems with Android, iOS, Mac, and Windows devices. He also enjoys reviewing consumer tech products smartphones, smart home devices, and accessories and binge-watching comedy series in his spare time. Check Your Internet Connection When you're having difficulties using an app that requires the internet to work, you should check that your internet connection is working correctly.
Fix Cellular Data Issues Try turning off cellular data or mobile data and then turning it back on again. Image Gallery 2 Images.
Image Gallery 3 Images. Share Share Tweet Email. Sodiq Olanrewaju 4 Articles Published. Subscribe to our newsletter Join our newsletter for tech tips, reviews, free ebooks, and exclusive deals! Top 5 Messaging Apps for Android Phones. Step 1: Open the installed software on your desktop.
A new window appears on the screen asking you to connect the Android device to the computer. Click on the option "Connect via USB" and connect your device to the computer using a data cable. Note: If you want to connect your device to the computer via Wifi, click here. Step 2: After enabling USB debugging on your Android phone, this software will detect your Android phone and show you the below main interface where different file folders are arranged on the left panel. Step 3: Click on the option "SMS" on the computer screen present on the left side.
The screen now shows the list of all the text messages available on your Android phone. You can also view the content of text messages by clicking on the contact name. If the option is enabled for the WhatsApp app, you might not be able to download media on the iPhone. Open the Settings app on the iPhone and scroll down to WhatsApp, and enable mobile data for the app. WhatsApp requires relevant storage permission to save the media files to the device gallery.
Open the device Settings app, scroll down till you see WhatsApp, and open it. That'll open the 'Allow WhatsApp to the Access' window. Make sure the option for Photos access is enabled. On Android, there are two ways to open the permission manager. Alternatively, you can long-press on the WhatsApp app icon and select the info option from the context menu that rolls out. That will directly take you to the app info menu. There, select the Permission menu and enable permission for device storage.
Media files such as videos require a stable and strong network connection for a smooth download process. Ensure that your phone is connected to a stronger network, and your phone shows enough bars for cellular network strength. You should check if your phone supports the 5GHz Wi-Fi band if you own a dual-band router.
And if it does, connect the phone to your Wi-Fi network's 5GHz band. To download media files in the background, you should allow WhatsApp to function in the background properly. Android users can long tap on the WhatsApp app icon to open app info. The system kills the WhatsApp app in the background and ruins the media download process for you.
As a workaround, these Android skins offer the ability to lock the app in the background to keep it running smoothly. Open the multitasking menu and tap on the three-dot menu at the top.
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