Please help! The text was updated successfully, but these errors were encountered:. Please have a look at the below help article which may hopefully help you debug your connection. Please keep in mind that this is only relevant if you're getting the same sort of speed on both Vortex AND the website.
Sorry, something went wrong. Just bought premium yet my downloads are capping out at 45 kbs. My internet usually downloads at 5mbs just wondering what the problem is. I have read through hundreds of complaints about the download speed and not one person has offered a solution nor has it been solved apparently.
Steps to reproduce: Download a mod through Mod Manager Download, happening with every mod. I decided to just get premium to have no download cap. I have restarted vortex, restarted my pc and nothing seemed to have worked. Download speed is not limited by Vortex - at all. Even the non-premium cap isn't.
That's all under control of the server. Vortex Version: 0. Best regards, Weston. My internet is fine and I know my firewall isn't interfering with it in any way. Now I can't even do that. Inspect:: mod failed to downlaod due to a time out sorry cant remember the exact wording and i couldnt copy and past from the Inspect pop up info.
I'm getting an odd issue where I have paid for premium download speeds, and get those when I am manually downloading from the nexus server. I've tried letting it through the firewall but I'm unsure of what else could be the problem. I'm unsure if this is a temporary speed issue, as it's only being affected by downloading through vortex and it's been happening since yesterday. I'm aware that the solution would be to just download manually and install from file, but if there is anything I could try to fix it that would be great.
Once again, sorry if this is the wrong form to report this potential bug. A very painfully slow experience as downloading anything at that speed takes a long time, and I know it's not my internet connection because if I download manually I don't have this problem. Skip to content. Star New issue. Jump to bottom. Labels reference.
We do our best to provide access to all mods for users all over the world, however we are sometimes hampered by conditions beyond our control. A download link between two computers is deceptively simple, but it can involve the data you requested being sent halfway around the world before it arrives on your computer, passing through hundreds of different servers and cables. If there is a problem with any piece of equipment along the route it may be beyond our ability to fix.
Our developers work hard to ensure that your downloads are being routed to the server with the best connection but there are times where these limitations that are outside of our control mean that we cannot provide you a fast download speed. In these cases, we may ask you to consult with your Internet Service Provider ISP to see if they can improve the way they route your traffic to our servers.
If you are getting a consistently limited speed which is lower than the maximum for your membership tier, this is not being enforced by us and is either a connection problem or a limit from your ISP. You can read more about our download caps and membership tiers here. Before we get into the more advanced troubleshooting, it's important to cover the simple problems we often encounter which can be fixed with relative ease.
In this section we'll be checking your maximum connection speed to each of our server locations. For each of these links please stop all other downloads on your PC, click a link, allow seconds for the speed to stabilize, take a note of the speed, then stop the download and try the next one. EU Servers - Amsterdam , Prague. Worldwide - Premium CDN. If you're a Premium user, you have the ability to change to your preferred server in your Site Preferences.
We'll need to grab a couple of download links to add to the troubleshooting post. If possible please locate two files, one that is under 20MB and another that is over MB.
Please download these files manually and retrieve the full download link from your browser example below. Next, we want to check the quality of the connection between your PC and our servers by performing a TraceRoute operation. To do this you'll need to:. Finally, you should create a new topic on the forums including the test results.
If you like, you can use this format by copying it and replacing the sample data with your information:. I'm having download issues. What can I do? In order to investigate download issues that have been reported to us, we require the following information in the report: Country: The place you're downloading from, please make sure you are not using a VPN when testing as this may make this information inaccurate.
Test download speeds: You'll need to try and download each of our test files in this article.
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